A very positive experience during a difficult time, putting back a sense of control through the support provided. In simple terms Patch Law provides an excellent service combining the professionalism of a large law practice with the personal touch of a small owner led business. I would be delighted to recommend Patch Law and Gillian whether an individual or a business. Thank you!

I have been delighted with the services that I have received from Patch Law to help me build my small dog walking business. Gillian was easily contactable, approachable and explained everything fairly and in “plain English”. I was quoted a very reasonable, set-price from the outset. I was extremely happy with the communication, timescale and work that was completed. I would highly recommend Patch Law to any small business looking for contracts, terms and conditions or legal work to secure or extend their company.

Gillian immediately grasped the details of my situation and advised me accordingly, even though I was feeling rather stressed and therefore unable to express myself very coherently at a difficult time.  Extremely prompt communications and excellent value for money.  I have already recommended Patch Law to a friend for their excellent service.

Gillian was exceptional in helping my issue with the company and supporting me personally. I needed a good and knowledgeable friend. You came well recommended. I would wholeheartedly endorse that recommendation both personally and professionally.

The advice I received was very clear and simple to understand, but more importantly, honest and frank, allowing me to understand clearly my position. Gillian was excellent from start to finish and extremely personable to deal with, but also clearly very experienced which gave me confidence throughout the process that she was always acting with my best intentions and position at heart. Thanks for all your help. You have been brilliant.

Gillian clearly explained the legal basis for my case, and helped me to identify the key information that would be beneficial. She outlined an overall strategy and the steps involved in working towards it. I felt that the options available to me were explained clearly at each juncture, and Gillian's advice was supportive, confident and realistic. She listened to my opinions and expectations and combined them with her experience to give me a clear idea of all of my options, highlighting our best course of action and the likely result. Gillian was never out of touch for long, and set deadlines for each course of action. Emails were prompt and efficient, and phone calls were reassuring and allowed in-depth discussion. I will be forever grateful that Gillian kept me strong when I felt ready to give in! Costs were very effective from my point of view, and it seemed that fixed-price agreed fees always worked very much in my favour. Gillian never let this arrangement alter the level of service I received and I felt it was extremely good value for money. I was also very impressed by the contribution from my employer that Gillian negotiated. This was my first experience of using a solicitor and I was very pleasantly surprised by Gillian's transparent pricing and commitment to my case. I cannot thank Gillian enough! This could easily have been one of the lowest times of my life but her support made it into an experience that has made me stronger, braver and wiser. She gave me realistic expectations, listened closely to my wishes, gave great advice, cut through the legal-speak of my employer's lawyer and - most importantly - kept me focussed and positive when I felt like giving in. I hope that you've been a HR hero for many more people!

Excellent overall experience. I would definitely recommend to family, friends and work colleagues. Very clear and practical communications could not have been more prompt.