Our Commitment to You

Our promise is that every client will receive customer service that is second to none – including out of hours telephone appointments if required - and you will not need to be ‘chasing'. This prompt attention is often crucial to meet the tight time limits for employment matters but also helps to alleviate the inevitable anxiety you are likely to be feeling. 

Unlike some employment law firms, Patch Law does not focus purely on executives when taking on new employee clients, believing that everyone - whatever their status in an organisation’s hierarchy - is entitled to access high quality and honest advice to resolve their difficulty. Patch Law’s employee clients range from gardeners, cleaners and care workers through to professionals, senior directors and CEOs. 

You can expect Patch Law to:

• Give you clear and practical jargon-free advice on what to do
• Give an honest, realistic assessment of your situation and case
• Offer you high levels of customer service
• Help to protect your interests and ensure you are properly compensated when things go wrong in your workplace
• Act swiftly and efficiently and resolve matters for you in the most cost-effective way

Our Prices & Help With Costs

We understand that if you have been dismissed from work or fear this may happen soon, costs are likely to be at the front of your mind. We have a range of fixed fee packages that can help you understand the legal situation without going over budget. These sessions can leave you better equipped to resolve the issue yourself, point you in the direction of other suitable help, or give guidance on whether it is worth investing more to fully pursue your case.

If it is necessary to apply to the Employment Tribunal to resolve your complaint, it is worth checking whether you are covered by legal expenses insurance, often included as an add-on to your household insurance policy. If so, Patch Law can then represent you at no cost to you. Please see our pricing guidelines for more information.