We are recognised by the recommendation website Three Best Rated as one of the top three employment law firms in Bristol.
Station Road Workshops
Station Road
Kingswood
Bristol
BS15 4PJ
Patch Law is a law firm authorised and regulated by the Solicitors Regulation Authority.
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.
The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
You can raise your concerns with the Solicitors Regulation Authority.
What do to if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
and
If you would like more information about the Legal Ombudsman, please contact them.
Contact details
Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9am to 5pm.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
If you need help with an employment law issue then please don't hesitate to contact us. An initial enquiry is free and without obligation.
Call us on 0117 290 0905 or fill out the form below and we will contact you within 24 hours.
When your form is submitted you will receive an automatic email from Patch Law confirming receipt.
Similarly to previous review Alex was responsive, informative and shared all the "need to know information" prior to Gillian taking my case on. The level of professionalism combined with humanity... read more and compassion made a difficult experience less so. Gillian's knowledge and efficiency meant my case was settled promptly and with an improved outcome for me. I would happily recommend. Thank you to the team at Patch Law for your guidance, support and better than expected results! :)
I used Patch Law for advice relating to redundancy, Sonia explained everything very clearly and helped resolve an issue last thing on a Friday which was great for peace of... read more mind. Would happily use again.
In a hurry? Need legal adivce? Look no further than Patch Law. Sonia was incredibly professional, sharp, funny and efficient. She negotiated on my behalf with aplomb. Extremely impressed.
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here. Making a complaint will not affect how we handle your case.
The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
You can raise your concerns with the Solicitors Regulation Authority.
What do to if we cannot resolve your complaint
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
and
If you would like more information about the Legal Ombudsman, please contact them.
Contact details
Visit: www.legalombudsman.org.uk
Call: 0300 555 0333 between 9am to 5pm.
Email: enquiries@legalombudsman.org.uk
Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ
Patch Law is a law firm authorised and regulated by the Solicitors Regulation Authority under SRA number 572782.
© Copyright 2021 Gillian Patch, trading as Patch Law, or original authors. All rights reserved.
Patch Law Privacy and Transparency Notice
Complaints
Site design: StanfordGraphics
Patch Law is a law firm authorised and regulated by the Solicitors Regulation Authority under SRA number 572782.
© Copyright 2021 Gillian Patch, trading as Patch Law, or original authors. All rights reserved.
Patch Law Privacy and Transparency Notice
Complaints
Site design: StanfordGraphics