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We are recognised by the recommendation website Three Best Rated as one of the top three employment law firms in Bristol.

Patch Law

Station Road Workshops
Station Road
Kingswood
Bristol
BS15 4PJ

Patch Law is a law firm authorised and regulated by the Solicitors Regulation Authority.

Initial Advice

Discounted Fixed Cost Initial Advice

For many employees instructing a solicitor is unfamiliar territory. You will understandably be reluctant to spend hundreds of pounds before you know whether you have a case worth pursuing. But you have a problem at work, or have been dismissed, and need some clear and concise advice from an expert, and you need it quickly, so you know where you stand and what to do next.

If you have a problem at work and are unsure about how to proceed or what your rights are then our solicitors can provide you with clear and concise advice and a platform for your next steps.

Our aim is to make affordable, high quality legal advice accessible to you quickly. You will get clear, jargon-free, honest and practical advice, so that you have a better understanding of your situation and your options at an early stage.

Your initial call costs you nothing – other than perhaps call charges by your phone company.

You will be usually be put through to (or called back by) our law graduate and trainee solicitor Alex. She will listen to your story, note the key things our solicitors will need to advise you, and guide you as to which of our services is likely to be most suitable for your situation.

Some clients may need a quick expert opinion as to whether they have a case worth investigating, or need advice as to what your employment rights are in a tricky situation at work.  It may or may not be important for us to see one or more documents in order to best advise you.

In the majority of cases we can offer a next-day service, or sometimes even quicker.


Thank you so much. I’m ever so grateful for everything, you have been brilliant from start to finish. Finding Patch Law has truly been a blessing. All the very best to you Gillian.
Chef
Bristol

We will guide you, but our menu of 3 discounted fixed cost options is available to all, to give you the flexibility and freedom to choose initial advice that best suits your needs, budget and time scale. 

In all options, your solicitor will have been given a briefing in advance of calling you, so that they already have some key information.  This means they can hit the ground running when discussing the matter with you and you get maximum benefit from the advice session.

1) Initial Brief Case Overview

A. Your solicitor will be given a written or oral briefing of relevant details from your initial call before they call you. This option is not suitable if there are a number of documents for your solicitor to review, but they can pre-read one essential document or extract (no more than 2 pages) you may wish to send in advance of the call.

B. Your solicitor will call you for a telephone advice session of up to 25 minutes to discuss your situation and provide you with a brief preliminary opinion on your case and guidance as to your next steps.

C. After the call your solicitor will promptly send you a brief email summarising their advice.

D. The time allocation is 45 minutes in total - for preparation, advice call and follow up email - and is charged at a discounted fixed rate of £150 + VAT.

2) Initial Telephone Consultation

A. Your solicitor will be given a written or oral briefing of relevant details from your initial call before they call you. They will also pre-read up to 10 pages of documents you may wish to send in advance of the call.*

B. our solicitor will call you for a telephone advice session of up to 45 minutes to discuss your problem and give you advice on your case and guidance on your options.

C. The time allocation is 1.5 hours in total - for preparation, advice call and follow up email - and is charged at a discounted fixed rate of £250 + VAT.

* We can provide guidance on the most relevant documents for you to send. Examples are letters, meeting notes, your contract of employment and a brief bullet point one page chronology.

3) Initial Client Meeting

This will be conducted by telephone, video call, or face-to-face according to your preference.

A. Your solicitor will be given a written or oral briefing of relevant details from your initial call before they call you. They will also pre-read up to 15 pages of documents you may wish to send in advance of the call.*

B. Your solicitor will call you (or meet with you) for up to 1 hour to discuss your problem and give you advice and guidance on your options.

C. After the call/meeting your solicitor will promptly send you an email summarising their advice.

D. The time allocation is 2 hours in total - for preparation, advice call/meeting and follow up email - and is charged at a discounted fixed rate of £350 + VAT.

* We can provide guidance on the most relevant documents for you to send. Examples are letters, meeting notes, your contract of employment and a brief bullet point one page chronology.


Gillian was excellent from start to finish and extremely personable to deal with, but also clearly very experienced which gave me confidence throughout the process that she was always acting with my best intentions and position at heart.
Operations Manager
Bristol

We encourage you to telephone or email us if you are unsure which option to go for. This enquiry is of course free of charge. However, we do not give legal advice at this stage. Our regulators and insurers require that you become our client before we provide you with legal advice.

What happens after your Initial Advice session?

  • It may be that you can take the matter forward yourself, armed with the knowledge and advice we have provided; OR
  • You may have all the answers you need from your advice session and you decide to take no further action; OR
  • You may want us to advise you further or to act on your behalf.

Examples of next steps that we may be able to assist you with or do on your behalf following provision of Initial Advice include: writing an effective Grievance or Appeal letter, initiating or handling settlement negotiations, via ACAS or directly with your employer, assistance with your application for legal expenses insurance funding, drafting your Employment Tribunal claim.

If your matter is unsuitable for one of the above Initial Advice options, e.g. if you have more extensive or complex documentation we should consider in order to advise you properly, or you require a longer telephone consultation or meeting, please let us know your requirements and we will offer suitable tailored arrangements.


The service I got was impeccable. Gillian gave very clear, concise and accurate advice at all times.
Bid Manager
Chepstow

How to proceed with Initial Advice

In order to streamline our admin processes, and get you access to the advice you need quickly, we need you to:

  1. Read and accept the Terms and Conditions specific to our Discounted Fixed Cost Initial Advice services.
  2. Provide us with your name, address and contact details, and name of your employer and any individuals or other businesses who may be connected with your issue (so that we can check we do not have a conflict of interest).
  3. Tell us which of our 3 options for Initial Advice you have selected.
  4. Tell us when you will be available for us to advise you.

When your form is submitted you will receive an automatic email from Patch Law confirming receipt.

Get in touch

If you need help with an employment law issue then please don't hesitate to contact us. An initial enquiry is free and without obligation.

Call us on 0117 290 0905 or complete a Free Online Enquiry and we will soon be in touch with you.

Why choose us?

  • Expert and Practical Advice
    You Can Trust
  • Prompt and Friendly Service
  • Consistently Positive
    Client Feedback

Some of our Google reviews

5 star review  Excellent Practice who worked extremely well on my behalf to negotiate and achieve a satisfactory resolution. Provided regular updates and briefings/guidance on my case to enable informed decisions to be made. Very proactive in chasing responses.

thumb David Foreman
May 1, 2021

5 star review  Positive: Professionalism ,  Quality ,  Responsiveness ,  Value

thumb Molly Cocking
June 1, 2021

5 star review  Following a problem a work, I had cause to use the services of Patch Law and Gillian Patch. Gillian and her team listened, advised and acted on my behalf in what I can only describe as an exemplary manner. I was treated in a personal way and everything that was happening was explained including potential outcomes, so I was very clear as to the process the whole time. Thank you so much. I have no hesitation in recommending Patch Law.

thumb Neil Johnson
June 1, 2021

Initial
Advice

Discounted Fixed Cost Initial Advice

For many employees instructing a solicitor is unfamiliar territory. You will understandably be reluctant to spend hundreds of pounds before you know whether you have a case worth pursuing. But you have a problem at work, or have been dismissed, and need some clear and concise advice from an expert, and you need it quickly, so you know where you stand and what to do next.

If you have a problem at work and are unsure about how to proceed or what your rights are then our solicitors can provide you with clear and concise advice and a platform for your next steps.

Our aim is to make affordable, high quality legal advice accessible to you quickly. You will get clear, jargon-free, honest and practical advice, so that you have a better understanding of your situation and your options at an early stage. 

Your initial call costs you nothing – other than perhaps call charges by your phone company.

You will be usually be put through to (or called back by) our law graduate and trainee solicitor Alex. She will listen to your story, note the key things our solicitors will need to advise you, and guide you as to which of our services is likely to be most suitable for your situation.

Some clients may need a quick expert opinion as to whether they have a case worth investigating, or need advice as to what your employment rights are in a tricky situation at work.  It may or may not be important for us to see one or more documents in order to best advise you.

In the majority of cases we can offer a next-day service, or sometimes even quicker.


Thank you so much. I’m ever so grateful for everything, you have been brilliant from start to finish. Finding Patch Law has truly been a blessing. All the very best to you Gillian.
Chef
Bristol

We will guide you, but our menu of 3 discounted fixed cost options is available to all, to give you the flexibility and freedom to choose initial advice that best suits your needs, budget and time scale. 

In all options, your solicitor will have been given a briefing in advance of calling you, so that they already have some key information.  This means they can hit the ground running when discussing the matter with you and you get maximum benefit from the advice session.

1) Initial Brief Case Overview

A. Your solicitor will be given a written or oral briefing of relevant details from your initial call before they call you. This option is not suitable if there are a number of documents for your solicitor to review, but they can pre-read one essential document or extract (no more than 2 pages) you may wish to send in advance of the call.

B. Your solicitor will call you for a telephone advice session of up to 25 minutes to discuss your situation and provide you with a brief preliminary opinion on your case and guidance as to your next steps.

C. After the call your solicitor will promptly send you a brief email summarising their advice.

D. The time allocation is 45 minutes in total - for preparation, advice call and follow up email - and is charged at a discounted fixed rate of £150 + VAT.

2) Initial Telephone Consultation

A. Your solicitor will be given a written or oral briefing of relevant details from your initial call before they call you. They will also pre-read up to 10 pages of documents you may wish to send in advance of the call.*

B. our solicitor will call you for a telephone advice session of up to 45 minutes to discuss your problem and give you advice on your case and guidance on your options.

C. The time allocation is 1.5 hours in total - for preparation, advice call and follow up email - and is charged at a discounted fixed rate of £250 + VAT.

* We can provide guidance on the most relevant documents for you to send. Examples are letters, meeting notes, your contract of employment and a brief bullet point one page chronology.

3) Initial Client Meeting

This will be conducted by telephone, video call, or face-to-face according to your preference.

A. Your solicitor will be given a written or oral briefing of relevant details from your initial call before they call you. They will also pre-read up to 15 pages of documents you may wish to send in advance of the call.*

B. Your solicitor will call you (or meet with you) for up to 1 hour to discuss your problem and give you advice and guidance on your options.

C. After the call/meeting your solicitor will promptly send you an email summarising their advice.

D. The time allocation is 2 hours in total - for preparation, advice call/meeting and follow up email - and is charged at a discounted fixed rate of £350 + VAT.

* We can provide guidance on the most relevant documents for you to send. Examples are letters, meeting notes, your contract of employment and a brief bullet point one page chronology.


Gillian was excellent from start to finish and extremely personable to deal with, but also clearly very experienced which gave me confidence throughout the process that she was always acting with my best intentions and position at heart.
Operations Manager
Bristol

We encourage you to telephone or email us if you are unsure which option to go for. This enquiry is of course free of charge. However, we do not give legal advice at this stage. Our regulators and insurers require that you become our client before we provide you with legal advice.

What happens after your Initial Advice session?

  • It may be that you can take the matter forward yourself, armed with the knowledge and advice we have provided; OR
  • You may have all the answers you need from your advice session and you decide to take no further action; OR
  • You may want us to advise you further or to act on your behalf.

Examples of next steps that we may be able to assist you with or do on your behalf following provision of Initial Advice include: writing an effective Grievance or Appeal letter, initiating or handling settlement negotiations, via ACAS or directly with your employer, assistance with your application for legal expenses insurance funding, drafting your Employment Tribunal claim.

If your matter is unsuitable for one of the above Initial Advice options, e.g. if you have more extensive or complex documentation we should consider in order to advise you properly, or you require a longer telephone consultation or meeting, please let us know your requirements and we will offer suitable tailored arrangements.


The service I got was impeccable. Gillian gave very clear, concise and accurate advice at all times.
Bid Manager
Chepstow

How to proceed with Initial Advice

In order to streamline our admin processes, and get you access to the advice you need quickly, we need you to:

  1. Read and accept the Terms and Conditions specific to our Discounted Fixed Cost Initial Advice services.
  2. Provide us with your name, address and contact details, and name of your employer and any individuals or other businesses who may be connected with your issue (so that we can check we do not have a conflict of interest).
  3. Tell us which of our 3 options for Initial Advice you have selected.
  4. Tell us when you will be available for us to advise you.

When your form is submitted you will receive an automatic email from Patch Law confirming receipt.